European Life Science Research Infrastructures

You can check if your home organization can be added. On screen "Choose your Identity Provider" there is "Search the extended list of Identity Providers" checkbox. Click it and try to locate your home organisation in the list. Select it and log in at your home organisation authentication service. If successful, your home organization is addedd to the list.
Alternatively, you can register using a commercial (eg. Google) or community (eg. ORCID) account or log in via your Life Science local account (refer to How to register to Life Science in case you can not find suitable home organization).

You can, if your account provider integrates with LS Login. Browse to "Identities" in your LS Login Profile page, click the green "Add" button in the "Federated identity" section. You will be taken to an account linking service. Follow the instructions the service will display to you.

It is possible but potentially confusing to have several different registrations. Therefore we encourage you to merge them. Contact us at support@aai.lifescience-ri.eu, and we will guide you through the process.

Unfortunately, some home organisations do not release a persistent identifier for their users. As a result, next time you log in, LS Login does not recognize you as a returning user and offers you to do a new registration. Try to register with a different institution or commercial service or activate your LS account with password (more info in How to register to Life Science in case you can not find suitable home organization)

If you have problem to log in because of Identity Provider (eg. forgotten password, forgotten login, or any issue directly on your Home organization log in page) please contact your Home Organization support.

If other issue why you can not log in (even that you are registered to LS Login already), contact us on support@aai.lifescience-ri.eu.

You can view the details of your LS ID at User profile page. Find out more about the LS Login privacy Notice here.

You can access to your User Profile by log in to LS Login. In your user profile you can change your preferred email, (un)link different accounts (eg. your Google account).

When you register for a service you may be added to a mailing list for that service. By default this may be the email address associated with your LS ID (e.g. your Gmail address if you registered with Google).

You can change the email address associated with your account, so that emails from the service get sent to a different address. You still log in using the same credentials, but the emails from the service will go to your "preferred email" instead. To set this: Log in to your User profile page, change address in Preferred email field and save it.

This issue might have many causes (e.g. manual administration decision needed, timeout, missing information in redirect link, …). As the easiest solution, we highly recommend navigating to the homepage of the service and clicking the login button again. We strongly discourage doing this action by using your browser's “back” button. Instead, please type in the address of the service into the address bar of your browser again. If this does not help, please try another browser and/or a new private browser window.

The list of services is available here. All services integrated with ELIXIR AAI are available in Life Science Login.